Solo 4 Wireless On-Ear Headphones

The Solo 4 is Beats' on-ear staple, rebuilt around a very long 50-hour battery and USB-C, which now carries lossless audio as well as charge. It pairs quickly with both Apple and Android devices.

On-ear headphones trade the isolation of over-ear cups for a lighter, more packable design, which is the trade this line has always been about.

What is covered

1-year Beats warranty

Limitations

Warranty covers defects in material and manufacture only. It does not cover normal wear, consumable items, water damage to non-rated gear, or damage caused by using a product outside its stated ratings or for a purpose it is not designed for. Where a product page states a specific exclusion, that exclusion applies.

Making a claim

Contact us at support@exelproddistribution.com or +1 (202) 899-9143 with your order number and a photograph of the fault. We handle the claim with the manufacturer on your behalf; you do not deal with them directly.

This warranty is in addition to, and does not affect, your statutory rights. Full terms are on our warranty page.

Dispatch

In-stock items are dispatched within 1–2 business days of order. Orders placed before 14:00 ET on a business day are picked the same day. This item is available to order with a lead time of 1-2 weeks.

Carriers

We ship with UPS, FedEx, USPS, Canada Post. Delivery is free on orders over $149.00; below that a flat rate of $14.95 applies. Tracking is emailed when the label is created.

Returns

Unused items in original packaging may be returned within 30 days. Opened firmware or activation codes, and consumables such as SIM cards or batteries once opened, cannot be returned for condition reasons unless faulty.

Full detail on the shipping and returns pages.